Rates
Online payments coming soon.
Terms and Conditions
Terms and Conditions for Online and Phone Payments
These terms and conditions apply to all payments made online or by phone. Please read them carefully before proceeding.
Payment Methods
- Payments can only be made by credit card.
- We do not accept American Express, Diners, or international credit cards.
- The maximum payment amount per transaction is $100,000.
- You will receive a payment reference number for each transaction. Please note: a reference number is not a confirmation of payment
Accuracy of Information
When making a payment online or by phone, you must ensure that you:
- Enter the correct Bill/Invoice details
- Enter the correct Payment details
If incorrect information is provided, your bill may not be processed correctly, and we are not responsible for any errors caused by incorrect entry of details
Payment Processing Times
- Payments made before 5:00 pm, Monday to Thursday will generally be applied to your account within 24 hours.
- Payments made after 5:00 pm, Monday to Thursday may take up to 48 hours to appear on your account.
- Payments made on Friday will generally appear on your account the following Monday
Note: payments may still be declined by your bank. We will not be notified if this occurs, so you must contact your bank directly to resolve any declined payments.
Mistaken Payments:
If you make a mistake when paying, we may:
- Issue a refund
- Transfer the amount in credit on your account
- Leave the amount in credit on your account
The outcome will depend on the nature of the mistake.
Important:
- Refunds cannot be issued if you have an outstanding debt with us. In such cases, payments may be applied towards the debt.
- If you make duplicate payments, refunds may only be provided if the account has no outstanding balance. Proof of payment may be required.
- If you enter incorrect details and the payment goes through, we will need to trace the transaction. Proof of payment (e.g., a bank statement) will be required.
Refunds:
- Refunds generally take up to 7 business days to process.
- Refunds will be returned to the original payment method where possible. If this is not possible, we will arrange an alternative refund method (such as EFT or cheque).
- You will receive confirmation of your refund via email or post once processed.
- The total time to receive funds may be longer, depending on external factors such as bank processing times or Australia Post delivery delays.
Privacy Policy
Privacy Policy
This Privacy Policy explains how BRC (“we”, “our”, “us”) collects, uses, and protects your personal information when you make payments through our website using BPOINT Checkout. By using our payment services, you agree to the practices described in this policy.
1. Information We Collect
When you make a payment through BPOINT Checkout, we may collect the following information:
- Your Name and Contact details
- Billing Details
- Payment Details
- Transaction Details
We do not store your full payment card detials, these are processed securely by BPOINT, a online payment service provided by the Commonwealth bank of Australia.
2. How we use your Information.
We use your Personal information for the following process
- To process your payment securely
- To provie you with a payment confrimation and reference number
- To update and maintain our records, including billing acccounts
- To communicate with you aboutyour payment or any issues that arise
- To comply with legal and regulatory obligations
3. Security of your information.
We take reasonable steps to ensure the security of your personal information, including:
- Using secure and encrypted connections when transmitting payment details
- Partnering with BPOINT, which meets Payment Card Industry Data Security Standards (PCI DSS)
- Limiting Access to personal information to authorised staff only
Note: You are responsible to keep your login details and personal devices secure.
4. Sharing of Information.
Barly Regional Council never shares or rent your personal inforamtion with any third party companies.
We may share your information only in the following cases:
- With BPOINT / Commonwealth Bank of Australia for the purpose of processing payments.
- With our service providers (e.g., IT support) who assist us in delivering services.
- Where required by Law, Regulation, or Court order.
5. Refunds and Errors.
If a payment error or duplicate payment occurs, your information maybe used to process a refund or to credit the correct account. Refunds are handled in line with our [Terms and Conditions]
6.Your Rights.
You have the righ to:
- Request access to the personal information we hold about you.
- Request correction of any inaccurate or incomplete information.
- Contact us if you have concerns about how your information is being handled.
7. Changes to this Policy.
We may update this Privacy Policy from time to time. Any updates will be published on our website, and the revised policy will apply from the date of publication.
8.Contact Us:
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Barkly Regional Council
reception@barkly.nt.gov.au
08 8962 0000
How to calculate Rates
Barkly Regional Council calculates the rates by calculating the Percentage.
The resultant in this calculation or ratio maybe called by different names including percentage, ad valorem, differential rate, Rate in Dollar (RID), or cents in dollar, etc.
Barkly Regional Council Rates Declaration uses "percentage."
Levy (Council) = percentage x Valuation (Government) x100
Percentage = Levy (Council)/ Valuation (Government) x100
Where:
- Land Valuation - The Territory Government conducts and provides land valuations for Councils every few years.
- Levy- The total levy states the revenue Council's requires to cover the costs of running Council's services.")
For the most recent declaration of rates please see the link below.
Payment of Rates & Charges
If payment is not received by the due date, daily interest, where applicable, will accrue on the total amount from the due date of the missed payment.
Penalty for late payment
In accordance with section 245 of the Local Government Act 2019, Council has determined that a penalty will be applied for the late payment of rates and charges at a rate of 15% on a daily basis. Additional administrative and legal action is taken to recover unpaid rates and charges.
Enquires
If a ratepayer is unsure of any aspect of this notice they should contact the Council’s Corporate Services Department during normal office hours, telephone (08) 8962 0016 and the Council’s Staff will gladly provide assistance.
Concessions, rebates and Exemption Eligibility
In accordance with the conditions under which the Northern Territory Government, Pensioner Concessions are granted and the Memorandum of Agreement between the Northern Territory Family and Children’s Services and the Barkly Regional Council the full amount of these concessions will be credited to the identified Rate Notice.
See the attached rates exemption application form.
Other payment methods
Payment may be made at the Council Offices (where applicable) in person by cash, cheque, or money order or by telephone, or through an approved credit or debit card online transaction. Cheques and Money Orders should be made payable to Barkly Regional Council, and payments by Credit or Debit Card must be made in excess of $100.00. Acceptance of a cheque and issue of receipt is conditional on the collection of the proceeds until collection on credit is given or implied.
Government employees may be able to pay their rates and charges by payroll deduction, and people who receive Centrelink payments may make arrangements to pay through Centrepay deductions.
