1. Forms
  2. Complaints and Compliments
  3. Direct Debit Request form
  4. Garbage Bin Request Form
  5. Cat Trap Loan Form
  6. Dog Complaint
  7. Disability Permit
  8. Dump Access Forms
  9. Local Authority Nomination
  10. New Supplier
  11. Venue Hire
  12. Breach of Code of Conduct Complaint

Complaints and Compliments

Managing customer requests and complaints is a priority for Barkly Regional Council and we are committed to proving the best customer service possible

OPERATIONS AND CUSTOMER CARE

Barkly Regional Council is committed to delivering quality customer service and communicating effectively with our community.
We realise that sometimes, despite our best efforts, people may not be happy with the way we have performed a service.
Our online form allows you, the resident and customer, to register your complaint or compliment.
The form allows Council to:

  • Ensure that feedback received is handled in an appropriate, effective and systematic way allowing corrective actions to be put in place where necessary.
  • Increase the level of community satisfaction with Council services and in turn, contribute to increased job satisfaction of staff.

Just fill in the form and it will be automatically emailed to reception for processing, who will refer it to the relevant department to action.

COUNCILLOR BREACH OF CONDUCT

To inform the council about a potential breach of conduct from one of the elected members, you can find the form as a PDF here and as a word document here.