Job Vacancy: Customer Service Officer - Tennant Creek
We are looking for a true professional Customer Service Officer
Closing Date: Friday, 18 October 2024
Location: Tennant Creek
Full-Time Position (38 hours per week)
We are looking for a true professional Customer Service Officer
About the Role
Barkly Regional Council is seeking a motivated and detail-oriented Customer Service Officer to join our dynamic team in Tennant Creek. In this pivotal role, you will be responsible for delivering excellent customer service to all internal and external stakeholders, ensuring a positive experience for everyone who interacts with our Council.
The Essentials
- Previous customer service and administration experience.
- Understanding of the role including relevant policies and procedures.
- Strong written and verbal communication skills.
- Well-developed computer skills, in particular MS Office.
- A current National Criminal History Check (within the last 3 months).
About You
- You tackle challenges head on with a positive attitude. Your keen ability to swiftly identify issues allows you to implement effective solutions that enhance workflow and provide invaluable support to our customers and team.
- Your strategic mindset enables you to seamlessly adjust to changing priorities, ensuring that the needs of the Barkly Regional Council are met efficiently and effectively. You recognise the importance of aligning your customer service practices with the broader goals of the organisation.
- You are driven by a genuine desire to foster positive outcomes, you strive for excellence in everything you do. Your dedication to supporting both customers and colleagues positions you as a vital contributor to creating a thriving and collaborative environment.
The Finer Details
- Full-Time position paying Level 4 Pay Point 1 of the Barkly Regional Council Enterprise Agreement 2023.
- Annual Salary of $61,914.46 per annum ($2,381.33 gross per fortnight).
- Tennant Creek Zone Allowance of $1.89 per ordinary hour.
- 11.5% Superannuation.
- Annual Leave of 6 weeks paid with 17.5% Leave Loading.
- Relocation Assistance of up to $5,000.
- Free access to our Employee Assistance Program.
Click here for the Customer Service Officer - Tennant Creek Position Description
To apply for your new adventure, submit an Expression of Interest covering the Essential Criteria along with your up-to-date Resume to hr@barkly.nt.gov.au.
Need more information contact Karen O’Sullivan (08) 8962 0014.
Applications Close Friday, 18th October 2024.
Barkly Regional Council requires that all applicants have a National Criminal History Check. You will be required to provide a recent National Criminal History Clearance prior to any offer of employment.
Suitable applicants may be appointed during the application process.
We welcome and encourage applicants from diverse backgrounds, and we are committed to providing equal employment opportunities to everyone.
Any application from outside of Australia that does not clearly show that the applicant has full Australian working rights will be automatically rejected.