Job Vacancy: Customer Service Administration Officer – Tennant Creek
Your Community, Our Commitment
Closing Date: Tuesday, 16 July 2024
Location: Tennant Creek
Full Time Position
(Casual or Part Time options may be considered)
About the Role:
As a Customer Service Administration Officer, you are responsible for the delivery of excellent customer service to all internal and external customers. You are also responsible for the provision of accurate and efficient secretarial, clerical, cashier, reception, records, administration, and backfilling support. In addition, the position holder will provide support across the Barkly Regional Council (Council) Administration Centre.
This position will act as the first point of contact for customers and handle routine administrative tasks such as scheduling appointments, typing letters, preparing reports, and maintaining customer records. Additionally, they will assist with answering enquires, resolving complaints, and managing customer accounts. They will work closely with other departments to provide a seamless customer experience and ensure effective communication between teams.
The Essentials:
- Previous customer service and administration experience.
- Understanding of the role including relevant policies and procedures.
- Strong written and verbal communication skills.
- Well-developed computer skills, in particular MS Office.
- A current National Criminal History Check.
About You:
- Energetic, proactive, and friendly.
- Exceptional interpersonal skills, both written and verbal.
- A passion for providing outstanding customer service and commitment to delivering exceptional service to every customer.
The Finer Details:
- Full Time position paying an annual salary of $61,914.46 ($1,190.66 gross per week)
- Tennant Creek Zone Allowance of $1.89 per hour
- 11.5% Superannuation
- Annual Leave of 6 weeks paid with 17.5% leave loading.
- Free access to our Employee Assistance Program.
Pd Customer Service Administration Officer Position Description
To apply for your new adventure, submit an Expression of Interest covering the Essential Criteria along with your up-to-date Resume to hr@barkly.nt.gov.au
Need more information contact Hayley Sandstrom on 0498 046 888
Applications Close Tuesday, 16th July 2024.
Barkly Regional Council requires that all applicants have a National Criminal History Check. You will be required to provide a recent National Police Clearance prior to any offer of employment.
Suitable applicants may be appointed during the application process.
We welcome and encourage applicants from diverse backgrounds, and we are committed to providing equal employment opportunities to all.
Any application from outside of Australia that does not clearly show that the applicant has full Australian working rights will be automatically rejected.